Hotel Plaza Opéra

We enjoyed our stay and would return

Pros: Location was good and near the main places of interest. The staff were very welcoming, friendly and helpful. Comfortable bed and sheets were clean. The shower in the bathroom had a fair bit of mold around the bottom edges of the shower which had been there a long time which needed attention. A bit more attention to detail with the cleanliness would have been a good thing. For privacy purposes, and probably because there are flats directly opposite our room, the curtains are shut all day so some shutters would have been a good idea. The rooftop restaurant at night was excellent and the food was wonderful with a great view of Mount Pellegrino. It wasn't cheap but it was a nice treat.

Cons: Just a bit more attention to detail with the cleaning would have been good. It's inevitable that showers develop mold over time but it did need attention.

Pros: Amazing gym, good restaurant with great views. Great location and friendly staff.

Cons: Would be perfect if it had a pool.

Pros: Great Location close to everything. Staff super helpful.

Cons: Parking but that's Italy.

I would stay here again but a suite was not necessary for only 1 person

Pros: The location we could walk around the town, safe area

Cons: Everything was good

Great. Thanks so much to the staff, they were amazing.

Pros: the location was perfect, just next the Politeama Concert Hall. Amazing.

Cons: Guests slamming doors late at night isn't the hotel's fault—just inconsiderate behaviour from fellow guests.

Excellent single room, good price

Pros: The single room was excellent. A very good bed of perhaps 125 cm wide. A usable desk. High quality materials used to make it, like the drawers and the wardrobe. Bathroom fine. Everything very clean and maintained daily. Stuff in the fridge. Lovely space. Breakfast with real scrambles eggs, not the powdery based omelet most western hotels provide. Some cold cooked fresh vegetables also at breakfast for your vitamines. In a rooftop veranda. Helpful, if sometimes very busy, breakfast staff. Very good price.

Cons: The walk of 1,5 to 2 km to the old centre is what sets the fair roomprice. But it's a nice walk along streets with 19th century or older history. The reception staff was less helpful sometimes. They were not able or willing to give a good suggestion for a restaurant at a minute or two walk away after you have returned from a full day of walking. They do exist though. Uber works fine in Palermo, but you have to walk to a square nearby to be picked up. The reception was vague about that too. I missed a bar in the hotel or simply some drinks in the lobby. Staff sometimes forgets to lower the shades a bit at breakfast and then it gets unpleasantly warm.

Great location, beautiful hotel, excellent value for money

Pros: Great location - simple but clean room. Great gym, nicely decorated, very present and together staff.

Cons: Need a desk lamp and airco was very weak

Pros: Lovely hotel, fantastic roof top bar, gym very well equipped!

Cons: Spa is on reservation for one hour and costs 35 Euro at time of my booking. It is nice though.

Perfect for a days exploring Palermo and night before heading back to the airport!

Pros: Great location off the plaza. Perfect single room - everything you could need incl mini bar/water/toiletries. Reception staff super cheerful, friendly and helpful - big thank you!

Pros: A nice location where the old town meets the new city, very close to the theatres, though a bit of a long walk to the historical centre sights like the Norman palace. Very comfortable and clean, great breakfast, I felt safe walking around, and there’s a bus stop very close by for the airport.