La Serenissima Hotel

Would stay again for a few days

Pros: Big one bedroom unit in hotel in old town with lift in the party district about 1.2 km from the train station. Someone on duty in reception until 24.00 which was good for us as we got there very late. Very good breakfast at a cost and staff were very nice. Room made up every day and all around were places to eat and plenty to do.

Cons: Noisey at night as there are a lot of bars and restaurants close by, but did not really bother us, but some people it might. It just added to the atmosphere of the place.

Pros: Lovely hotel in a great location - perfect for exploring Palermo, with lots of restaurants near the hotel. The staff were all helpful and friendly. Loved the little balcony Decent hairdryer in the bathroom - so you won’t need to pack one if your travelling light😊

Pros: Fabulous location. Really central to everything. Easy to walk around the city and the port. Lots of great bars and restaurants close by.

Cons: Loved it all.

Nice , quaint old town

Pros: Great old town area, not easy access for a taxi, but like many tiny streets in the old town

Cons: Shower was tiny , I really did struggle to have a half decent shower

Great hotel for a trip to Palermo 🙏🏼

Pros: Everything was great at the hotel, I reserved the room for my parents and they enjoyed it :D the room was very clean, there was no noise inside the hotel (the streets are pretty noisy because of the tourists) , so it was perfect. The hotel provided everything, so we were very pleased. Thank you 🙏🏼

Cons: We liked everything :D

Great place to explore Palermo

Pros: Excellent location on the edge of the old town. Breakfast was fine.

Cons: You could only get wifi by reception.

Wonderful hotel, but no air con in April

Pros: The staff were magnificent. Always friendly and able to help whenever I needed them. The location is great - near a number of restaurants and street food places. A short walk from the main tourist area and near the docks as well. The bed was so comfortable, the bathroom was a good size. I left my bag with them both upon arrival as I was early and checkout and it was no problem at all. Reception is 24 hours so there's always someone there to help. Cleaning was impeccable. A fridge in the room meant I could keep snacks and drinks cool.

Cons: I visited at the end of April and the air conditioning is still set in 'winter mode' meaning you could only turn on the heating, not cooling. The average daily temperature was 21 degrees, rising as high as 25 degrees. At night, the adjacent restaurants are quite loud with music playing and guests until the late hours. This is fine with the windows closed as it blocks out a lot of the sound, but it meant I was very hot at night because the air con doesn't cool and I couldn't open the windows. It's very annoying that this hotel advertises that they have air con, when in reality they only have it for a few months of the year. I wouldn't have booked if I'd have known this, as I'm from a much colder climate and am used to being cooler in the evening. I didn't sleep much at this hotel because of this. Please update the description of the hotel to display when you have air con available, not heating. Others mention the bars adjacent are loud, and they are. I am surprised residents haven't complained. I would also suggest the hotel speak to them to agree a lower music volume. Otherwise, make sure you have access to white noise in order to block the sound out.

Great location, clean room, friendly staff.

Pros: Great staff and even better location. The hotel is located in the vibrant downtown, all the bars and restaurants within walking distance. Marina is just at the end of the street.

Cons: The shower hose had some leaks in it which made it difficult to take a shower. This was announced at the reception during the check out procedure.

Great resting spot in the heart of Palermo

Pros: Staff were very responsive & welcoming. The location is superb, close to the marina & in the historic centre. The junior suite I was in had lovely city views from its 3 balconies - the photos provided did not do it justice! Overall, I had a lovely experience and would visit again.

Cons: Given the location, it was quite noisy at night over the weekend, but this likely goes with the territory, in the heart of the historic centre. This didn't bother me much as I'm a deep sleeper, but light sleepers looking to book, be warned. The bedspread had light staining and should be thoroughly cleaned or ideally changed. Otherwise, the room and en suite were spotless. The en suite requires an upgrade of the shower, as the chrome was corroded and the shower cubicle itself is a little on the tight side. That said, the WC and basin had already been upgraded and appeared fairly new. The balconies require maintenance to the shutter restraints, as some of the shutters could not be fixed open and kept closing in wind gusts.

Excellent!

Pros: The staff was very friendly, the room was comfortable and the location was great! :)